What It Is
The fine print nobody reads until it’s too late
A Conklin NDL warranty is not a set it and forget it guarantee. It requires scheduled maintenance to stay valid, and a lapsed schedule can void coverage even if the roof looks fine from the ground. Here is what a maintenance visit actually covers.
Debris and ponding water removal from the surface and drains
Seam and flashing resealing where the coating has thinned or separated
Touch up coating applied to worn or high traffic areas
Documentation update filed to keep your warranty record current
How It Works
On a schedule, not a whim
Maintenance runs on intervals, not a single visit.
Annually
A visual inspection catches ponding, debris buildup, and early wear before it becomes a problem.
Every 3 To 5 Years
A fresh top coat renews the reflective surface and keeps the membrane from thinning past its rated thickness.
As Needed
Seams, flashing, and penetrations get touched up whenever they show separation or wear, not on a fixed calendar.
Staying on this schedule is what keeps the NDL warranty enforceable, not just the roof functional.
Keep your coating warranty active.
What It Costs And How Long It Lasts
Cheaper than losing the warranty
A maintenance visit costs a fraction of what a voided warranty ends up costing when a real problem shows up uncovered. Staying on schedule protects the investment already made in the coating system, not just the roof itself.
FAQ
Straight answers
What happens if I skip a scheduled maintenance visit?
[ Placeholder: confirm the actual consequence, whether it's an immediate void or a grace period, with Justin before this goes live. ]
Is this the same as a full recoat?
No. Most visits are inspection and touch up. A full recoat only happens on the interval where the top layer needs renewing, not every visit.
Can I do this on my own schedule instead of yours?
The interval is set by the warranty terms, not by preference. [ Placeholder: confirm whether any flexibility exists, with Justin before this goes live. ]
A warranty is only as good as its upkeep
The coverage was never automatic, the schedule is what makes it real.
Paying for a strong warranty and then letting the maintenance lapse is paying twice, once for the coating, once for coverage that never actually applied when it mattered. Staying on schedule is the cheap half of that equation.